Complaints
At the Guardianship Tribunal, we welcome your feedback about the Tribunal and your dealings with us.
How to make a complaint
- Discuss your concerns with an officer at the Tribunal.
- If you are unable to resolve your concerns with an officer, write to the Registrar of the Guardianship Tribunal. Your concerns will be investigated and a written response provided.
- If you feel that your complaint has not been satisfactorily handled by the Guardianship Tribunal, you may wish to write to the NSW Minister responsible for the Guardianship Tribunal - the Minister for Disability Services. You can write to the Minister regarding administrative matters or complaints about staff. However, because the Guardianship Tribunal is an independent legal tribunal, the Minister cannot comment on any decision made by the Tribunal or direct it about how it should conduct its proceedings or make its decisions.
Providing feedback
There is a feedback form that you may wish to fill in if you have any general comments about the level of service and your experience of the hearings.
Complaints about a decision of the Tribunal
If you have a complaint, problem or issue with the decision of the Tribunal and you are a party to the proceedings, you may be able to appeal the decision to the Supreme Court or the Administrative Decisions Tribunal.
Read the information on appeals if you are thinking of lodging an appeal.
More information
The brochure We Welcome Your Feedback provides more information about how you can provide feedback to the Tribunal and pursue your concerns through other avenues.